This is how The New York Times is using bots to create more one-to-one experiences with readers

So here’s one of them: This is Sam Manchester. He’s a deputy sports editor. I don’t know if anyone had the chance to see this — it was a relatively small experiment — but Sam was one of a lot of journalists who went to the Rio Olympics, and we actually asked Sam to text with people, anyone who would sign up, his personal observations from the games. You know, not breaking news, not headlines that you can get anywhere else, but to talk to people the way he might send texts to a friend, right? It’s a pretty familiar interface. And I think what’s really powerful about this is, now all of a sudden, The New York Times (or at least NYT Sam) is saying “Hey.” When is the last time The New York Times said hey to you? For a big old news organization like The
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Feature: Can Facebook Fix Its Own Worst Bug?

Mark Zuckerberg now acknowledges the dangerous side of the social revolution he helped to start. But is the most powerful tool for connection in human history capable of adapting to the world it created?

Arkansas Journalism Students Consider Ethics of News Coverage, Social Media in 2016 Election

Students hate group projects – that’s what I was told before my University of Arkansas journalism ethics class sought to study the role of media during the 2016 presidential general-election campaign. Nonetheless, fortified by plenty of pizza and the knowledge that the election would be an historic one, my students managed to sift through more than 3,000 tweets, commercials, newspaper stories, and TV news reports in the course of documenting a campaign that they found shrouded in negativity. The students determined that Republican candidate Donald Trump was the subject of twice as many negative newspaper stories and more than six times more negative television news segments than his Democratic opponent, Hillary Clinton. The candidates helped fuel that negativity, most prominently through their use of Twitter. Though Clinton had more than twice as many positive tweets as Trump, she also had more than double the amount of negative ones. Similarly, though
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ASU Students Learn Social Media on the Job for the NCAA Final Four

The NCAA Men’s Basketball Tournament is a huge production. In Phoenix for the Final Four last month, the NCAA called on the Walter Cronkite School of Journalism and Mass Communication. Students answered. The NCAA asked students to assist in content curation for the Final Four’s social channels. I took on the role of assistant publisher. I learned a lot along the way, including my Final Four Takeaways.

1. Teamwork Matters

The 25 students on the social media team were divided into teams to cover events, and then submitted content back to the social hub for review/editing before it was pushed out to social accounts. The students participated in a legitimate professional experience that generated quality social content for the NCAA and yielded impressive results: Our content reached 9.4 million on Facebook and Twitter combined, and yielded 1.2 million video views from March 27 to April 3. Senior Abby
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How the United PR Debacle Played Out on Social Media

This guest post originally appeared on Medium here. Late last week I flew United from San Francisco to London. As we got on the plane one of the other passengers gave a box of chocolates to the flight staff as an act of kindness and support for the awful week they’ve had. The staff seemed to appreciate it. Everyone who works there is truly in the media spotlight. This level of attention is not what members of the United staff who didn’t forcibly remove a passenger asked for. It may not be totally surprising that it happened. I can imagine what it felt like on that plane that day from many years flying with them. What’s really surprising is the scale of attention this story has achieved.

Bigger than the travel ban

Nearly 300 stories have been published by the leading news orgs in the US and UK about the incident.
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How the Coloradoan Is Experimenting with Bots and What They’re Learning

This piece was originally published by the Donald W. Reynolds Journalism Institute at the Missouri School of Journalism as part of a new RJI series. It is used here with permission. This Q&A has been edited for space and clarity. A planning editor with the Fort Collins Coloradoan is experimenting with bot technology and it’s taught her that it doesn’t require a team of technologists. Jennifer Hefty says it doesn’t even require HTML coding experience. Relying on research, a free bot interface and resources already in the newsroom, Hefty built and launched her first bot, dubbed Elexi, prior to the November 2016 elections to provide audiences with the necessary information to become more informed voters. Hefty was inspired to bring the technology to her newsroom after learning more about bots at the Online News Association annual conference in September 2016. With positive feedback from the first experiment, she’s getting ready
Elexi — ColoradoCare
Elexi — Results
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Journalism and Digital Education Roundup: April 20, 2017

Each Thursday, we round up the top stories of the week in journalism education and digital learning. Sign up here to get the Journalism & Digital Education Roundup delivered to your inbox. 1. Can News Literacy Be Taught? (John Dyer / Nieman Reports) 2. Were College Students Better Off Before Social Media? (Conor Friedersdorf / The Atlantic) 3. Kansas HS Journalists Invited to White House Correspondents’ Dinner (John Bowden / The Hill) 4. University of Minnesota Renames Journalism School in Honor of Hubbard Broadcasting (Pat Pheifer / Star Tribune) 5. Bloomberg, Asian College of Journalism Launch Financial Journalism Program in India (Vanita Kohli-Khandekar / Business Standard)
The post Journalism and Digital Education Roundup: April 20, 2017 appeared first on MediaShift.