Live From New York: Yahoo Introduces “You”

newyahooUnless I’m told otherwise, I’m only going to do this once. But for the record, Yahoo is going with the following spelling for its new slogan: “It Starts With Y!ou”. I don’t think that’s going to fly with consumers or copy editors, but we’ll see.

Also undetermined: Whether there will be any news unveiled at Yahoo’s press conference to roll out said slogan. But I’ll be here for you just in case. And in the meantime, you can find glimpses of the coming campaign at the bottom of this post.

Boilerplate intro remarks from Yahoo (YHOO) CEO Carol Bartz, followed by CMO Elisa Steele. Steele shows off a venn diagram that shows the intersection of “my world” and “the world”. Yahoo, apparently, is that intersection. “That’s where the Yodel is”.

Steele reminds us that this is Yahoo’s first global marketing campaign. That’s old hat for Microsoft (MSFT), and something Google (GOOG) has never done. Ad campaigns will roll out in 10 countries, branding campaign will be in all territories.

Steele runs through some imagery that will be used in campaign. Yahoo users, apparently, comprise many races and creeds. But all of them are buff and/or skinny. Unless they’re pregnant. A video ad, meanwhile features an upgraded Yodel.

OK. Time for Q&A:
Onstage: Bartz, Steele, EVP Hilary Schneider, Tapan Bhat, SVP Integrated Consumer Experiences, Penny Baldwin, SVP Global Integrated Marketing and Brand Management.

What’s budget for campaign? Steele: “Over $100 million”.

Status of ad market? Also, what *won’t* you sell?

Schneider: Starting to see a stabilization. “Wouldn’t go so far as to say as we’re seeing a full recovery.”

Bartz: We’re still “bumping along the bottom”. Re: sales – dodges/reframes question, talks about “focus” instead. “We’re just revisiting everything… Is there anything you won’t sell? Of course”. But no specifics. Will improve photo, video, “much much better e-mail.”

Please talk about launch of Google Ad Exchange and its threat to you. Schneider: “The reality is that the display marketplace is fragmented”. Our exchange (RightMedia) is biggest, but its intuitive that there will be other exchanges. “We welcome Google”.

Why do a relaunch at all? Are consumers actually unhappy? Or is it just advertisers and press and investors carping? Bartz: “Advertisers follow consumers” and we need to “build circulation.” By doing this approach, “we get really good micro-insights for our advertisers.” Doesn’t explain how that will happen, though.

Steele: “Consumers want more from online advertising”. They’re asking for it. Whu?

What about video plans? Bartz: “Video snacks” crucial to consumers and advertisers. “A big emphasis” inside Yahoo. A “big cornerstone of our strategy”.

How long will campaign run? How will you measure success? Steele: Funded for 15 months, and I expect it will run longer than that. Vague answers about management.

Some chat about search, which formally debuts today.

Will there be product-specific ads? Yes. Steele: Launch of campaign in each market will start with brand, and over time you’ll see more product ads, as “people get familiar with Yahoo again.”

One more time: Is Zimbra being shopped? Bartz: No comment. But “What I will tell you is that Zimbra technology is very very important to our mail system, and that’s one of the prime reasons that Yahoo bought Zimbra when it did….[but] the technology is already integrated into our system.”

How is this campaign different than other campaigns? You’ve had a lot of campaigns in the last 15 years. Steele: I haven’t been here in past, but I’ve reviewed every campaign that has been done, and this is radically different, because it’s more than a campaign. Carol and Carol’s staff are all behind the concept of you. Everyone’s on board. “If this was just a marketing campaign or a slogan, then we’ve really failed.”

Bartz: This should remind of you the past, actually. That’s not a bad thing. On search: Search has evolved from “10 blue links” days. I view background of search much like an Intel chip, which everyone uses. But Dell experience with that chip different than HP experience, etc. We’re stable at 19% of search business, because our users are on Yahoo, and they’re like Yahoo search. “Yahoo search is great. It’s not Bing, it’s Yahoo search… What’s most important is that we drive upstream and provide a great experience, even though the plumbing is down here.”

Do users really like to customize their search (premise behind overhauled home page)? Bahat – core group of 15% of users really into customization. Most other people say they want that, but aren’t willing to do the work. So we’re doing incremental customization on home page. “This will be something that keeps growing over time.”

Will you be integrating text messaging and other short-messaging services into home page? Bahat: Yes.


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